Classic Vacations
Opportunity
With a whole new branding and product brochure site, Classic Vacations needed an online booking engine that was both as personal and as comprehensive as booking with a representative. Services included a protected Travel Agent site complete with account management features. Challenges included integrating two mid-development systems that were filled with unknowns: a new third party reservations platform and the product brochure site.
Solution
Working closely with the Classic Vacations and the third party reservations development team, the technologies and product data were merged to provide a uniform experience on the Web. ThoughtMatrix defined the API in order to join the Web site data with the booking product data, designed the integration of the technologies within the Drupal environment and helped define the overall booking process workflow.
Results
Online booking in the luxury travel market is a different beast than other travel sites. Now, a complete shopping and booking experience in itself is a luxury on the Classic Vacations Web site using the new online booking system. It was both specifically designed for luxury travel and powerful enough to service exclusive destinations and complex travel packages. That's the Classic Difference.
